The preferred airport for the Hotel Royal Tulip Almaty is Alma Ata. The hotel is close to various consular offices, diplomatic and trade missions. Moreover, the hotel is within easy reach of Medeo, unique high-altitude ice-skating rink, and ski-resort Chimbulak with good infrastructure and restaurants.

The hotel offers services and amenities like air conditioned public areas, Brailled elevators, currency exchange, 24-hours front desk, doctor on call, wireless Internet access, free newspaper, indoor parking, and many more. The hotel offers conference/banquet facilities, an all day dining, bar/lounge facilitties, an upscale specialty restaurant, beauty/wellness club, and a sub basement parking garage. Some of the guest rooms are nonsmoking and wheelchair accessible.

The inroom amenities include outlet adapters, bath tub, bidet, bathroom telephone, desk with lamp, fire alarm with light, minibar, modem lines, movies, bathrobes, safe, shower, telephone, terrace, temperature control, TV, tv remote control, and voicemail. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.